Collection
The Collection module of the Prizm Lending Suite is designed as a robust solution for financial institutions, aimed at enhancing the effectiveness of debt recovery while maintaining positive customer relations. It equips lenders with a suite of tools for efficient and empathetic delinquency management, ensuring that every step from initial contact to final resolution is handled with the utmost care
and compliance.
Automated Collections Strategy
Streamline the debt recovery process with pre-set action plans that align with your company’s policies and regulatory guidelines.
Reduce manual tracking by automating communications and follow-ups with delinquent accounts.
Customer-Centric Approach
Provide solutions to help alleviate financial hardship considering individual financial circumstances, including payment plans, deferrals, contract restructuring, and adjusting interest accrual.
Enable tailored communication strategies that respect customers’ preferred contact methods, enhancing effectiveness and customer satisfaction.
Compliance Adherence
Ensure all collections practices comply with regional and national regulations, minimizing legal exposure
Easily update collection strategies and action plans to reflect changes in the regulatory requirements.
Performance Monitoring
Track the effectiveness of collections efforts with detailed analytics and reporting features.
Review the insights into agent performance and recovery rates to optimize strategies.
Integrated Communication Channels
Consolidate all customer communications into a single platform for clarity and consistency.
Seamlessly integrate with SMS, email, and CTI systems, ensuring consistent communication across all platforms.
Benefits
The Collection module delivers critical advantages to your debt recovery processes, ensuring compassionate yet effective collections. Take a step towards a more effective, respectful, and compliant debt recovery process with Prizm Lending Suite – Collection.
Efficient Recovery
Optimize debt collection to improve recovery
rates significantly.
Customer Retention
Balance assertive recovery with maintaining
customer relationships.
Regulatory Confidence
Ensure compliance with current collection laws
and standards.
Insightful Analytics
Gather valuable data to refine
collection strategies.
Unified Communications
Centralize all customer interactions for
consistent communication.
Adaptive Compliance
Rapidly implement regulatory changes, managing configurations with ease.
Transform Your Collection Today
